GS/HelpDesk is a complete internal help desk solution for IT and facilities management. It features:
Acknowledge and close requests from any mail-enabled device. Synchronizes with Domino NAB or other directories.
Other GS/HelpDesk Features:
Use feeds to stay up-to-date with information in the IBM Collaboration Solutions Catalog. Feeds pull data from one Web site into another. A feed is a regularly updated summary of Web content, along with links to full versions of that content. When you subscribe to a given Web site's feed by using a feed reader, you receive a summary of new content from that Web site.
Validation helps differentiate your offering by conferring a Ready for Social Business mark that you can use in the packaging and marketing materials of your qualified offerings to help demonstrate that your solution has met IBM integration standards.